bigbasket : Grocery App

4.8
1.28M reviews
50M+
Downloads
Content rating
Everyone
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About this app

bigbasket: A TATA Enterprise

Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.

bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!

Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.

Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.

FEATURES AND SERVICES

What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
1.26M reviews
Dr. Kevin Lawrence
May 17, 2024
Nice Service, but I have two issues. 1. The app is designed in a way that it's very hard to find meat and fish products, there are no specific categories either for them. Feels like you are artificially hiding them. 2. The customer care number is always out of service. Chat option is good, but very hard to type the specific issues something.... Talking is a bit easier.
5 people found this review helpful
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Bigbasket.com
May 17, 2024
We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at appsupport@bigbasket.com and we will look into it at the earliest.
Metta Krishna
May 19, 2024
Used to order a lot 1L worth per year. the support is now way too bad as I keep getting something went wrong error on screen with no explanation and support got degraded a lot unfortunately as previously backend support used to process items from there end but now nope all I get reply is no such option come on guys I had been using this app from years. with no choice left have moved to Amazon Fresh. So much for being the loyal customer for years. No more customer centric No BBStar Program. sfd
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Bigbasket.com
May 19, 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.
Mithesh
May 16, 2024
Needs a lot of improvements, delivery agents cancel the delivery at night. Even at 7-8pm. Most of the times the agent comes at wrong location, likely because the maps you are using are terrible. They suggest wrong roads to delivery agents, lastly sometimes the order shows delivered even before delivery. Also for security measures please teach the delivery agents the basics of asking the name of person who ordered else they will give the order to anyone claiming to be me.
10 people found this review helpful
Did you find this helpful?
Bigbasket.com
May 16, 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.

What's new

• Bug fixes and improvements.